One of the benefits of Indie Business Network membership is affordable product liability insurance. Our insurance is priced separately from membership. Once you join IBN, you will receive a link via email to purchase your insurance. To learn more, please browse our Frequently Asked Questions below. If you don’t see your answer here, contact us!

Indie Business Network’s Product Liability Insurance Program

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[wptabtitle]Find answers to your questions about Indie Business Network’s product liability insurance program …[/wptabtitle]
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[wptabtitle]How do I know if my company qualifies for product liability insurance coverage?[/wptabtitle]
[wptabcontent]If you are a manufacturer of handmade products such as candles, jewelry, cosmetics, lotion, soap, bath salts, perfume, essential oils, candles, jewelry, perfumes, fragrance oils, base oils, waxes, powders, masks and scrubs, you quality for product liability insurance coverage through our program. We also offer a program for artisan made candy, cookies and other baked goods. Additionally, we offer programs for estheticians and for massage therapists. Some of the products that are not covered through any of our programs include: drugs, nutritional supplements, products requiring a prescription, cosmetics designed for internal use, coffee, children’s toys and meat products. If you are unsure as to whether or not your product is covered, please contact Insurance Customer Service at 844-520-6994 or info@indiebusinessinsurance.com for assistance.
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[wptabtitle]What types of products are covered by the product liability insurance?[/wptabtitle]
[wptabcontent]The program covers the following types of products: handmade jewelry, candles, cosmetics, lotion, soap, bath salts, perfume, essential oils, perfumes, fragrance oils, base oils, waxes, powders, masks and scrubs. Candy, cookies and baked goods are covered only if they are sold in a set (such as a gift basket) in conjunction with cosmetics/jewelry/candles that are covered. If they are sold separately from covered cosmetics/jewelry/candles, they are not covered by this program. Items that are not covered include products such as these: drugs, nutritional supplements, products requiring a prescription, cosmetics designed for internal use, coffee, tea, children’s toys and meat products. If you are unsure as to whether or not your product is covered, please contact Insurance Customer Service at 844-520-6994 or info@indiebusinessinsurance.com for assistance.
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[wptabtitle]How do I know if my product is “handmade” for purposes of the insurance?[/wptabtitle]
[wptabcontent]For purpose of this policy, “handmade” means you either made the product from scratch by hand yourself, someone under your control made the product from scratch by hand, or you purchased the unscented, unflavored and/or uncolored product in bulk and added your own scent, flavor and/or color and/or other additive, and the poured, packaged, and labeled the product yourself. If 80% or more of your products are “handmade” within this definition, then they qualify for coverage under this policy. If you are not sure whether your product is covered, please contact Insurance Customer Service at 844-520-6994 or info@indiebusinessinsurance.com for assistance.
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[wptabtitle]What does the product liability insurance coverage cover?[/wptabtitle]
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The policy is Commercial General and Product Liability policy. The base limits are:

$1,000,000 General Aggregate Limit

$1,000,000 Products-Completed Operations Aggregate Limit

$1,000,000 Personal and Advertising Injury Limit

$1,000,000 Each Occurrence Limit

$300,000 Damage to Rented Premises Limit

$5,000 Medical Expense Limit

Business Personal Property coverage covers “miscellaneous property of a floating nature.” This means it covers the type of property you use in your business that is “tangible property you own or is in your care, custody or control.” Example of this type of property are inventory, packaging, and equipment you use in the course of conducting your business. The limits are:

$1,000 Maximum Payout Per Single Item

$5,000 Total

$100 Deductible

Identity Theft coverage limits are as follows:

$15,000 Aggregate Limit

$250 Deductible[/wptabcontent]
[wptabtitle]Who is the Insurance Carrier?[/wptabtitle]
[wptabcontent]Great American Insurance Group.[/wptabcontent]
[wptabtitle]Who is the Insurance Broker?[/wptabtitle]
[wptabcontent]Veracity Insurance Services, Inc.: please contact Insurance Customer Service at 844-520-6994 or info@indiebusinessinsurance.com for assistance, or fax: 801-763-1374[/wptabcontent]
[wptabtitle]How much does the insurance cost?[/wptabtitle]
[wptabcontent]$1,000,000 annual aggregate coverage is $275 per year, or $2,000,000 annual aggregate coverage is $450 per year. Additional premiums will apply for larger companies and for those requiring additional coverage, such as business property coverage (which is an optional upgrade).[/wptabcontent]
[wptabtitle]When does the insurance coverage expire?[/wptabtitle]
[wptabcontent]If you have the product liability insurance member benefit, the policy will expire a year from the day you purchase your policy. While Indie Business Network membership and insurance are purchased separately, we encourage you to purchase both on the same date so you do not have to track two renewal dates.[/wptabcontent]
[wptabtitle]How do I increase coverage from $1,000,000 to $2,000,000?[/wptabtitle]
[wptabcontent]If you already have $1,000,000 in coverage, or if you have $2,000,000 in coverage and want to increase to more, please contact Insurance Customer Service at 844-520-6994 or info@indiebusinessinsurance.com for assistance.[/wptabcontent]
[wptabtitle]Can I pay for my insurance in installments?[/wptabtitle]
[wptabcontent]No.[/wptabcontent]
[wptabtitle]Is the insurance premium refundable?[/wptabtitle]
[wptabcontent]No.[/wptabcontent]
[wptabtitle]If I sell my business, is the policy transferable to the new owner?[/wptabtitle]
[wptabcontent]No. The new owner would have to procure their own coverage.[/wptabcontent]
[wptabtitle]Does obtaining this insurance change my Indie Business Network membership dues, or any of my other Indie Business Network member benefits?[/wptabtitle]
[wptabcontent]No, it simply adds to your benefits.[/wptabcontent]
[wptabtitle]Is there minimum annual revenue requirement with this insurance?[/wptabtitle]
[wptabcontent]No.[/wptabcontent]
[wptabtitle]Is there a maximum annual revenue cap with this insurance?[/wptabtitle]
[wptabcontent]No, but if this program is significantly insufficient for your commercial manufacturing and/or retail establishment, your premium may be higher.[/wptabcontent]
[wptabtitle]How do I purchase product liability insurance through this program?[/wptabtitle]
[wptabcontent]Simply join Indie Business Network. After your membership dues are processed, you will receive an automated link to the page to secure your insurance coverage. (Check your spam folder if it does not arrive in your inbox after a few minutes.) Complete the short form, submit payment, and your new insurance certificate will be emailed to you right away. It’s that easy![/wptabcontent]
[wptabtitle]When will my insurance become effective?[/wptabtitle]
[wptabcontent]Immediately upon receipt of payment. You get your insurance certificate right away.[/wptabcontent]
[wptabtitle]Do I qualify for the insurance if my business is located in a country other than the United States?[/wptabtitle]
[wptabcontent]Yes, if you also have a physical street address location in the United States, the program can cover your products. If you are located anywhere in Canada, except Quebec, we have a Canadian program that will cover you even if you do not have a US address. Again, as soon as you join IBN, you will receive a link to procure your coverage in the US or in Canada, which is applicable to you.[/wptabcontent]
[wptabtitle]Are cosmetic products made for pets e.g. dog or cat soap or shampoo covered?[/wptabtitle]
[wptabcontent]Yes, if they are handmade by you.[/wptabcontent]
[wptabtitle]How will I receive my certificate of insurance?[/wptabtitle]
[wptabcontent]It will be emailed to you immediately after you purchase the policy.[/wptabcontent]
[wptabtitle]What if I want to include Additional Insureds?[/wptabtitle]
[wptabcontent]You can simply log into our insurance portal using your username and password and add Additional Insureds at any time on your own and then print out your new certificate. There is no additional charge for this service![/wptabcontent]
[wptabtitle]Can I join Indie Business Network and not get the insurance?[/wptabtitle]
[wptabcontent]Yes.[/wptabcontent]
[wptabtitle]What if I just want the insurance? Do I still have to join Indie Business Network?[/wptabtitle]
[wptabcontent]The insurance is a benefit of membership in Indie Business Network. Join us, and you’ll see that we offer so much more than insurance! Click here to see real testimonials from our members! [/wptabcontent]
[wptabtitle]What if I am already an Indie Business Network member and now wish to add the insurance?[/wptabtitle]
[wptabcontent]As a member in good standing, you can add coverage at any time. Information and links are provided in the exclusive member area of our site. Just use the log in button in the upper right of this page to log in, and you’ll land on a page with “Buy and Renew Insurance” as one of the navigation options.[/wptabcontent]
[wptabtitle]Is product liability insurance included with my Indie Business Network membership?[/wptabtitle]
[wptabcontent]No. Product liability insurance is a member benefit. Membership in Indie Business Network is $175/year. You can join here. Insurance is priced separately as described above, depending on whether you purchase $1M or $2M in coverage. Once you join Indie Business Network, you will receive a link via email immediately to get your product liability insurance. The whole process takes about 15 minutes, and your insurance certificate is emailed to you as soon as your purchase is complete![/wptabcontent]
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Click here to join Indie Business Network and starting enjoying all of our benefits, including product liability insurance, today!